Hotel review from the relexa hotel Munich
Find here feedback from our guests given to us via various feedback platforms
You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.
Please let us know your opinion; whether online via various travel or booking sites, at the reception desk in the relexa hotel or by completing a small guest questionnaire, which you can find in our hotel room.
Overview of all online reviews
Get in the first part an impression on all guests reviews of relexa hotel Munich. To give you a very good overview, we have summarised here the most important review sites at a glance.
Overview of recent individual reviews
In the second part you can see the individual ratings, with a deeper insight into everything that is written about the relexa hotel Munich.
Your praise as well as criticism is important to us. Let us know, what you liked and what you disliked. We will pass on the comments to our relexa teams to ensure we have the opportunity to improve our service.
Here you can see the ratings for the relexa Hotel Munich:
Das schätzen unsere Gäste an uns
What our guests have said
Clean hotel near Munchen main station
Jasmine (12.10.2018)The hotel is very clean, we missed a mini bar in the room.
Ronit M. (25.09.2018)A comfortable experience
Giordano M. (14.09.2018)Excellent stay
Mp (10.09.2018)Great service
Donna (08.09.2018)Nice, clean hotel. Spacious room. Friendly staff.
Eugene (08.09.2018)good nights sleep.
Perrin M. A. (07.09.2018)Ok stay
Alvaro (06.09.2018)Repetiría.
Lucia (03.09.2018)Best hotel experience in Europe
Audrey G. (30.08.2018)Good experience
Enrique K. (27.08.2018)Good
Rawan (26.08.2018)short stay in Münich
R A. J. (26.08.2018)Had a brilliant few days in Munich in this fantastic hotel
Mrs G. (25.08.2018)Great location & great rooms!
Petra M. (25.08.2018)Never again
Jean P. Q. (21.08.2018)Nice
Peter B. (18.08.2018)A Pleasant Stay
Georgios M. (12.08.2018)Great hotel and location!
Rachel (10.08.2018)Worst experience ever
Maytha A. (09.08.2018)Very nice hotel
Richard D. (06.08.2018)Nice hotel
Wafa A. (06.08.2018)A great stay at Relaxa
Han (05.08.2018)Very good!
Jane S. (03.08.2018)Mr
Sean R. (26.07.2018)Very good experience.
Teresa (20.07.2018)Close to Hbf for travelling
Rach (19.07.2018)Good stay, just a few adjustments
Chudi O. (18.07.2018)Excellent bargain!
Stephen W. (14.07.2018)Excellent!
Karen (13.07.2018)Nice place, very central
Corrado (03.07.2018)Excellence in staff courtesy, comfort, clean, position.
Piero (27.06.2018)Very comfortable
Jdj (25.06.2018)Room was not as advertised
Mannar (27.05.2018)Exhibition stay
Tim F. (19.05.2018)Check in was not handled well.
Brett (16.05.2018)We liked our stay in Munich.
Glenys O. (14.05.2018)Good
Veronica M. (12.05.2018)Relexa
Stacey H. (09.05.2018)Clean, fair size of room, and nice mattress and pillows, relaxing atmosphere.
Athanasios T. (09.05.2018)wonderful hotel
Zhiyi W. (04.05.2018)Good . Clean . Comfortable
Fawzeya A. M. (03.05.2018)Excelent hotel!
Yamit (02.05.2018)excellent
Dennis (27.04.2018)Good size room, clean and pleasant.
L. V. (27.04.2018)Wonderful Location, Beauty Room
Wasutorn J. (23.04.2018)wonderful stay
Ching-yi K. (23.04.2018)Quiet & nice to stay
Mohammed (20.04.2018)President
Najid L. (19.04.2018)Great hotel very near the Train station in the heart of munich
Stolk (14.04.2018)Good Hotel Centrally Located
Andre (14.04.2018)Relaxing
Tashalane13 (05.04.2018)The hotel's response
Thank you for the good review of our hotel and for choosing our hotel during your stay in Munich!
We are glad that you enjoyed your stay so far and hope to see you again very soon.
Sincerely, relexa hotel Munich
Business trip
Fabrizio P. (26.03.2018)Good stay
Ahmed.h (22.03.2018)The hotel's response
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
relexa hotel Munich
Good choice for good price
Anna (14.03.2018)Very nice hotel
Zoran J. (13.03.2018)Smokers Paradise, Raucherparadies,
Chris (12.03.2018)The hotel's response
vielen Dank für Ihren Aufenthalt in unserem Hause und dass Sie dem relexa hotel für Ihre Reise nach München den Vorzug gegeben haben.
Wir hoffen, dass Sie zwischenzeitlich wieder gut an Ihrem Heimatort angekommen sind und bedanken uns für die Bewertung, die Sie unserem Hotel gegeben haben.
Wir bedauern, dass Sie sich durch das Rauchen verschiedener Personen in unserem Innenhof gestört gefühlt haben.
An dieser Stelle dürfen wir Ihnen mitteilen, dass nach Ihrer Rückmeldung an unsere Betriebsleitung die Mitarbeiter das Rauchen eingestellt haben. Wie von Ihnen gefordert, können wir jedoch unser Team nicht zum Rauchen auf die Strasse schicken, da die Angestellten dort nicht versichert sind. Insofern wäre es kontraproduktiv, die Betriebsleitung zu feuern (wie auch von Ihnen gefordert) da hier die Aufsichtspflicht und Verantwortung vollständig übernommen wurde.
Der Raucherbereich im Innenhof/Garten ist jedoch auch für unsere Gäste ausgewiesen und dieses Angebot wird gern angenommen. Insofern haben Sie Rauchgeruch wahrgenommen, welcher von Gästen verursacht wurde und diesen kann der Tabakkonsum nicht verwehrt werden.
Wir bedauern, dass Sie bei Ihrem Feedback auf dieser Plattform nicht erwähnen, dass Sie ein kostenfreies Upgrade die die höchste Zimmerkategorie über Ihren gesamten Aufenthalt erhalten haben und ebenso und wunschgemäß eine besonders ruhige Dependance.
Mit freundlichen Grüßen
Ihr Team des relexa hotel München
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Dear guest,
Many thanks for your stay and that you have chosen the relexa hotel for your trip to Munich.
Since you prefer your feedback in english -as a German-speaking guest- we are are looking forward answering parallel in the language of your choice.
We regret that you felt disturbed by smoking persons in our courtyard.
At this point, we may inform you that after your feedback to our management, the employees stopped smoking immediately. However, as required, we can´t let our team smoking on the street as the employees are not insured at this moment. With high respect, Sir, it would be counterproductive to fire the management (as requested by you) only because of taking responsibility of staff, guests and facility.
The smoking area in the courtyard / garden is also for our guests and this offer is gladly accepted. You surely have noticed the smell of cigarettes which was caused by other guests.
We regret that your feedback does not mention that you have received a charge free upgrade to the highest room category during your stay and also, as desired, a particularly quiet room.
Best regards
relexa hotel München
Comfortable rooms and good location
Ricardo (01.03.2018)terrible
A (24.02.2018)The hotel's response
Thank you for choosing the relexa hotel for your stay in Munich. We also thank you for the time you have taken for your review.
We regret that we could not offer you the service to fully charge your electric vehicle. However, you have been informed in advance of the arrival by phone, the information on our website at https://www.relexa-hotel-muenchen.de/hotel/lage-anfahrt/tiefgarage are visible, and we have explained the circumstances of the situation, when you arrived. Therefore, we regret twice to read your feedback on this platform as well.
We offer a Tesla charger and a variable Charger for electric vehicles.
Our guests who arrive via Tesla do have the opportunity to charge the car free of charge (depending on the availability of the chargers). Non Tesla vehicles can be charged at a cost of EUR 20 per hour (depending on the availability of the chargers).
The loading of the vehicles is independent of our parking fees, which are calculated separately.
For safety and logistics reasons, electric vehicles can not be charged overnight to our chargers and there is no entitlement to a charging station.
Here we thank you for your understanding.
Best regards
relexa hotel Munich
Mr
Chris O. (22.02.2018)Nice hotel
Laura (20.02.2018)Very good experience!
Bonnat F. (19.02.2018)I always enjoy my stay at the Relaxa Hotel, Munchen
Nathan (18.02.2018)A Nice One-Night Stay
Peter (11.02.2018)The hotel's response
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Munich
A comfortable stay and well looked after by nice people
Chris C. (01.02.2018)The hotel's response
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
relexa hotel Munich
Nice stay but issues at check-out
Johannes B. (01.02.2018)Couldnt sleep
Arturo D. S. (10.01.2018)Fantastic Hotel
Melissa G. (03.01.2018)The hotel's response
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Munich
Nice,new, clean
Vika (01.01.2018)The hotel's response
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Munich
Friendly staff and spacious room
Ron (30.12.2017)The hotel's response
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Munich
Comfy and convient stay at Relexa Hotel Munich
Mr A. (17.12.2017)The hotel's response
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Munich
It's a very nice Hotel!!!
Sayako O. (16.12.2017)The hotel's response
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Munich
Very clean and comfortable
Callie C. (12.12.2017)Relexa Stay
Steffen K. (08.12.2017)The hotel's response
thank you for choosing the relexa during your stay in Munich and for the detailed commentary given to our hotel.
Sincerely,
relexa hotel Munich
„Welcome to our lovely city. Me and my team want you to feel comfortable with us.“
"Wir freuen uns über 88% Weiterempfehlung durch unsere Hotelgäste."