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Hotel review from the relexa hotel Munich

Find here feedback from our guests given to us via various feedback platforms

You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.

Please let us know your opinion; whether online via various travel or booking sites, at the reception desk in the relexa hotel or by completing a small guest questionnaire, which you can find in our hotel room.

Overview of all online reviews
Get in the first part an impression on all guests reviews of relexa hotel Munich. To give you a very good overview, we have summarised here the most important review sites at a glance.

Overview of recent individual reviews
In the second part you can see the individual ratings, with a deeper insight into everything that is written about the relexa hotel Munich.

Your praise as well as criticism is important to us. Let us know, what you liked and what you disliked. We will pass on the comments to our relexa teams to ensure we have the opportunity to improve our service.

Here you can see the ratings for the relexa Hotel Munich:

Das schätzen unsere Gäste an uns

Claudia Wieland, Your hostess at the relexa hotel Munich

„Welcome to our lovely city. Me and my team want you to feel comfortable with us.“

"Wir freuen uns über 93% Weiterempfehlung durch unsere Hotelgäste."

What our guests have said

Volker Matula (03.05.2023)
For me the perfect hotel. Not far from the train station, so centrally located. Clean, great staff, delicious breakfast. Good value for money. Always my pleasure.
Alina Shcherbakova (09.04.2023)
Great hotel, 10 min walk from Marienplatz. Excellent cleaning, the rooms are large.
Sibel “LittleS92” Pratsch (09.04.2023)
Unfortunately no fridge in the room and no lockable toilet or shower (was open) otherwise really nice and clean.
Yvette Kleinschek (05.04.2023)
Were on the road again with the nursing wheelchair, in Munich and stayed at the Relexa Hotel. We absolutely loved it. Hotel is quite in the center. People with disabilities are really well received here. Very attentive always a help where needed. The staff is so great. The room is very spacious. There is still plenty of space even with a large wheelchair. Even in the bathroom! The breakfast is varied. Even hummus and steamed vegetables. And if you need a little longer, they don't clear it away right away. My husband liked it very much and other handicapped guests were also enthusiastic and are always happy to come back. That's how we'll do it. A good place for wheelchair users and also for the companion. A big thank you to the hotel team.
Thank you for your kind words. You are welcome to come and visit again. :) Greetings from Munich
Judith Kremser (11.03.2023)
The worst hotel I've ever experienced! Loud! Beds an absolute disaster! Air conditioning/heating terrible! This hotel doesn't even deserve 1 star
Kate Dianova (26.01.2023)
We stayed for one night and had great experience - the staff was very friendly, the room was very clean. We got a free update to a bigger room which was nice and comfortable with a lot of storage space and good mattresses. The room is stylish, the only thing is that the bathroom area is not well thought with many doors to the bathroom ans toilet through which you need to squeeze in.
Stephan Baresel (16.01.2023)
Friendly service at the reception. Fast and attentive... Room 416 to the rear. Quiet ! Top .. I look forward to breakfast! Thanks to the Relexa team...
Relex Coaching (15.01.2023)
Had booked 1 night in this hotel and even booked 1 more. Room was very neat and clean. Lovely rain shower. Room very quiet despite being located on a road. Well isolated. Nice foot cream was on the bed, definitely needed after a day of walking through Munich. It is about a 10 minute walk from the station and 20 minutes into town. Friendly welcome at reception.
Rainer Krause (02.01.2023)
A mega modern hotel, staff very friendly and helpful, good location between main station and Theresienwiese
Ingriani Machander (11.12.2022)
We feel very comfortable in this hotel. Everyone is nice, polite, helpful and in a good mood. You are warmly welcomed. The breakfast buffet has a very good selection. You will immediately be asked if you want a fried egg. 👍👍👍👍👍 Service!
Federica Rosolen (10.12.2022)
One of the best hotels in Munich where I have stayed. Quiet area near the center. Excellent cleaning. Staff very helpful and kind.
Christian Schmidt (15.11.2022)
Clean hotel with good yet simple breakfast. Location is not the nicest though
Tobias Leenaert (13.11.2022)
Very nice rooms
Wara Naskovic (12.11.2022)
Nice, clean and big room
Flo W. (22.10.2022)
Clean hotel at an acceptable price in the middle of the city. There is a deduction because the "rain shower" tends to dribble and the heating heats up to around 25 * C even at 16 * C 😅
Abdullah AD (21.10.2022)
There is no helper. I came with 2 big luggage and they told me that they can’t help me so I dropped the luggage from the car and take them up to the room.
Ralf L. (16.10.2022)
We were now for the third time in the Relexa and were completely satisfied for the third time. Very friendly staff both at the reception and at breakfast! Everything very clean and well-kept. The location near the train station is unbeatable anyway. Even if you don't get anything for free here, the price-performance ratio is right. We will definitely check in here again!
Monique Beckers (12.10.2022)
Nice hotel, excellent breakfast, good service.
Giacomo Barbieri (05.10.2022)
I stayed at the relexa hotel in September 2022 for Oktoberfest. We were four couples and we had a great time. Very close to Theresienwiese and the historic center. In house parking with regular price. Only one of us made use of the breakfast (not included) but was very satisfied. The rooms are nice, clean with a great shower. The soundproofing ensured, together with the comfort of the beds, a long sleep. Thanks also to the staff who proved to be efficient, precise and very friendly. At checkout we were even offered a coffee. We are very happy and will certainly return.
Bader Salem (30.09.2022)
The behavior of some reception staff is bad and there is no air conditioning
om Mesbah Mohammed (29.09.2022)
The receptionist during the afternoon wears glasses and she is old and very bad in dealing with guests
M ALM (27.09.2022)
Rude old woman in the reception. I left my room and went to another hotel
Jgrhbc _ (26.09.2022)
There is no air conditioning, they have heating, and they enter the hotel. Any people, and dealing is not sweet
Dieter Schmidt (25.09.2022)
Very attentive reception. The service was very good. I can recommend this hotel. They even found a "sleeping place" for my car.
Yamina Gherbi (21.09.2022)
The hotel is centrally located, is clean, has underground parking and a delicious breakfast. Up to this point everything seemed fine. My partner and I stayed on site for one night. Check out was until 12 noon. We paid for everything around 11 a.m. and pointed out that we should stay in the room until check-out. We changed our clothes just before we left. Suddenly the door opened and someone from the staff wanted to come in. You have to imagine that there was a mirror next to the door. From here you could see the entire room when entering the room. This means this person saw us half-naked. After opening the door, the staff left the room immediately and left the door open. Of course we reported this to the reception, the answer was sobering. A discount or something similar would have been the minimum.
Anna Krainz (21.09.2022)
As always, we are at the Oktoberfest at the relexa in Munich and you can tell that the management has changed; it now lacks that certain something and the view for everything. Pity! Staff is ok, breakfast is ok, rooms are spacious for a 2 day stay in Munich, walking distance to Oktoberfest.
Gene Herrera (19.09.2022)
We stayed for 3 nights, only had hot water for the first morning. Staff arranged for us to shower in another room, but it was too late. Also, on a king sized bed, they had 2 twin sized comforters. I am now staying in a different hotel in Munich and they have a king comforter so I'm not sure what that is all about but we didn't like it
A P (13.09.2022)
Clean and spacious room, you can hear the neighbors, lack a coffee machine.
Mario Thomas (12.09.2022)
The hotel is centrally located near the train station. Parking is available on site for a maximum of 2 hours only. If you want, you can use the underground car park for a daily fee of 25 euros. All goods very helpful and nice. We were kind enough to borrow an umbrella. The rooms were very clean and quiet. Air conditioning, hair dryer and TV all available. The bathroom was relatively open and took some getting used to. Therefore 1 star deduction. Otherwise highly recommended
Kristina Koch (02.09.2022)
Modern and clean rooms, good location, good breakfast, friendly staff.
Georg Rosenbaum (22.08.2022)
Very nice and helpful staff, great rooms, good location and a really good breakfast! We say thank you and will definitely be back!
Christoffer (19.08.2022)
Unusually good hotel, rarely am I impressed by the staff. A consistently high sense of service, accommodating and, as I perceive it, genuine.
Wolfgang Guttschick (19.08.2022)
To recommend. Very friendly staff. Breakfast very good. Also great for vegans, of course.
Fiona Boris (14.08.2022)
I am really very disappointed with the hotel. First of all, it says to have free Wi-Fi in the rooms. However, it is not true that they have a wifi network inside the hotel, you must connect to an open and insecure network that is offered throughout Germany. I spoke with the receptionist and he only replied: "yes, the network is not secure". Therefore, if you must work on your trip, I do not recommend coming to this hotel. On the other hand, they do not offer even a courtesy water. When I asked if they could give me a welcome water, they replied "you can drink from the tap". Honestly the treatment by the hotel is not good. I do not recommend it.
Salah Almzyny (08.08.2022)
Julius Gleich (05.08.2022)
I would give the hotel 3.8 stars. The service is very good to good. The employees understand German and English well. The breakfast buffet has a good selection, but it wasn't very good because the "extras" were missing (live cooking, pancakes, caviar, sparkling wine). Nevertheless, you could choose an omelette with desired toppings. Now for the rooms they are very modern and nicely decorated. I was in the superior room good to satisfactory in size. However, I would rather not take the comfort room, which has no mini bar and is smaller. In the after the hotel is very quiet. Kettle and coffee maker is also available. The bathroom is not directly separated from the one with a door, but divided into three halves. The shower and toilet are each separated by a "small glass door," and the sink is in the middle. It also looks very modern overall. The beauty products in the bathroom (hand soap, shower gel, cream) are not of high quality. The room also has a safe which is always handy. The last downside is that the mini bar is not stocked. I hope I could help.
Cri Bar (28.07.2022)
A nove simple hotel very near to the central station. Basic breakfast, clean room with air con. A very hold value tor money. I recommend if you are looking for a not expensive place in the city.
Fabienne Ströse (27.07.2022)
Perfect location, walking distance to the main train station and downtown. Perfect for exploring Munich. Friendly and courteous team. Fast service. Modern and attractively furnished rooms. The rich breakfast rounded off our pleasant stay. Tip from us: end the evening comfortably with a Prosecco on the inner courtyard terrace. We'd love to come back!
Jacob Martin (26.07.2022)
Stayed for business. Pleasant room on the 4th floor which was well equipped and quiet. The hotel breakfast and service in general were both to a high standard. The shower is great - lots of power!
Jussi Aikala (20.07.2022)
Good service, clean room and good breakfast. Good location. What else you need...
Jill Schennach (16.07.2022)
Very nice hotel, perfectly located. The beds were very comfortable to sleep in and the rooms were very clean. The ensuite is also perfect and very clean. 100% recommended
Anton Vinkov (15.07.2022)
Well located and clean. Calm. Only downside - no breakfast...
Mirna Perband (14.07.2022)
So what a hotel and what a staff! We had a fantastic stay. The staff at the reception were very professional, pleasant and service-oriented. When we arrived we were given a token for each welcome drink at the bar. Nice gesture! At breakfast, we were quickly noticed by the breakfast hostess who both asked if we wanted something hot to drink or if we wanted the eggs cooked in a particular way. Luxurious! A big plus also because they had some vegan food at breakfast. It was otherwise very fresh! The room was also good and especially the shower. If I go to Munich again, this is definitely where I will stay.
Bader Alzwawi (12.07.2022)
The hotel is clean and the rooms are nice and clean, but its flaw is the bathroom, there is no shower and there is no privacy at all, and the place of the shower is transparent glass
Martin Länger (01.06.2022)
Everything perfect!
Irina 78 (27.05.2022)
Excellent hotel. Very clean, comfortable bed, high-quality plumbing. It was important for us that pets are allowed - we have a cat. And we also ordered breakfast for a fee - it's wonderful!
Muhannad Hassan (29.04.2022)
Excellent customer service .. Thank you
Anhelina Halychanska (10.04.2022)
It is a moment to "ruin" a nice stay. In summary: convenient location for transport, modern rooms, comfortable bed (room 605), reception friendly enough BUT the only inattention that at the reception, while we were paying for the room we were asked if we wanted breakfast and we were told that breakfast costs 23 euro WITHOUT specifying that it was per person (there were two of us) and since we decided to consume it the next day, after having done it (nothing to say about quality) we received the nasty surprise of 46 euro for a breakfast. Almost half of the stay ... it seems crazy to me! Other details that didn't affect my review but might be useful to others: - room not soundproofed so you could hear the cars a little (we were on the sixth floor) -attention to the socket inserted in the mirror above the sink, personally I do not find it safe -there is no door that separates the bathroom from the room (if you are not boyfriend / girlfriend it is not nice to be seen while taking a shower) - there is no minibar (for the "base" room) -There are no instructions for the air conditioner, I wanted to turn off the noisy fans -TV only in German apart from one channel in English (and wrong channel list) -no room service After all, the room is very bright and I personally like the decor
Jacqueline Steinbrecher (07.01.2022)
Hotel very clean and nice rooms! Staff really friendly and the breakfast was great too !! Gladly again
yazeed alazzeh (21.11.2021)
At first, the Superior room looked nice and fresh. But the Bathroom was surprisingly dirty from previous stays & Heating system, although it was On and windows were closed .. the room was freezing all the night. Also, no makeup mirror for females. Not coming back again.
Nico Probst (12.11.2021)
Standard hotel with a very good location. Price-performance ratio is great.
Karla Flores (09.11.2021)
The hotel is clean and the staff is friendly. Breakfast costs 23 euros. You have all you need. And the location is perfect, near Central Station. To improve, the bathroom has transparent doors. So there is no privacy.
A P (07.11.2021)
Good and cheap even during trade fairs! Modernly furnished and clean! Close to downtown but in a rather seedy area
Masa Mrhige (06.11.2021)
I chose this place because it was close to the central station. German hotels often don't have air conditioners, but this hotel has a Daikin air conditioner, which I, as a Japanese person, was very grateful for.
Ulrike Schmitt (06.11.2021)
Great breakfast, especially the Bircher muesli! The staff was extremely friendly and tried very hard. We felt very comfortable in the Relaxa.
Alessio Staltari (30.10.2021)
Very good business hotel close to the rail station.
M. Blümchen (22.10.2021)
Rooms are relatively new, so ok. We arrived at reception around 11pm. But the check-in was bumpy and we were supposed to pay without being allowed to take the bill with us. We should get these the next day at breakfast. It seemed that one lady had never done this before. The more experienced lady was competent but a bit unfriendly. Especially to her colleague.
Alessandro Cerri (21.10.2021)
Very good hotel. The rooms are very clean and quite. Even in they are not very lange you don't miss anything as they are efficiently furnished. Convenient position near main railway station. Excellent price quality ratio.
Silvia Herbst (20.10.2021)
It's a beautiful hotel, great breakfast and friendly staff, unfortunately I couldn't give 5 stars because I had long black hair in the shower and toilet when I arrived, as I have short blonde hair, it couldn't be mine.
mauroHD (08.10.2021)
Great hotel a few meters from the Octoberfest very nice and comfortable with beautiful rooms
Sylvia Beseler (02.10.2021)
Arrive and feel good. staff very nice. Check in and out esay.
Andre Schatz (25.09.2021)
Nice hotel near the train station. Friendly staff, well equipped rooms, clean and good breakfast.
sama byadsi (18.09.2021)
Some very rude staff, room was okay but bad WiFi
Felix Herrmann (15.09.2021)
Average customer service, nice hotel but surprisingly minimalist.
Wolfgang Dahl (15.09.2021)
Good all-round package, good, central location!
Yvonne T. (11.09.2021)
The rooms are spacious, nicely furnished and tip top clean. Only the fan in the bathroom runs on for a long time and that is annoying because there is no bathroom door. Breakfast for 23 euros is a lot if you just want a coffee and a bread or croissant. I had to be honest, but I was not offered this business breakfast that I read about here afterwards. I would certainly have used this. 24 hour reception ... which was not manned when I got to the hotel at 01:30. After waiting 20 minutes, I knocked to draw attention to myself. Since I had booked both days individually, I was told I had to pay again the next morning, all of a sudden it wouldn't work. Good. Paid twice ... received no bills twice. On the day of departure I was annoyed that I had to wait another 15 minutes at the reception desk at 07:50 for my bill, which then only contained one day. After asking again, the second invoice came ... which one could suddenly print out right away. Well ... except for these "little things" it was a good stay.
Allstarpilot 747 (10.09.2021)
Very nice hotel, good location, reception very friendly and helpful.
Roger Blum (02.09.2021)
The location of the hotel is good, about 7 minutes to the main train station. The size of the room was also very pleasant. Very unpleasant in room 201 was the fact that the opposite wall was less than 2 meters away. Oppressive and of course no daylight.
G. Zerhusen (30.08.2021)
Very nice staff. Good price and location ...
Mahmoud Abdel Azim (12.07.2021)
Clean and neat hotel
GERNOT STURM (24.06.2021)
Modern hotel near the train station with a great breakfast. The scrambled eggs alone do not meet higher standards and should be freshly prepared.
Nadine B (20.06.2021)
Friendly and accommodating staff. The rooms are very clean and tidy and the hotel is very new and modern.