Hotel review from the relexa hotel Munich

Pretty good,😍

---

Odalar temiz ve geniş. Çocuklar için ücret almıyorlar ama çocuk yatağı istediğinizde günlük 25 Euro gibi çok yüksek bir yatak ücreti istiyorlar. Bu uygulama çok saçma. Bunun dışında kalınabilecek güzel bir otel

---

Yazılan yorumlar doğrultusunda burada konaklamakta endişe duymuştum ama iyi ki burada kalıyorum dedim. Odaları çok geniş wc önünde kapı yok yazılmış kapı da var, çay su kahve odada ücretsiz. Sadece su birkez veriliyormuş diğerleri yenileniyor. Odamız tertemizdi wc de pırıl pırıldı. Çok memnun kaldık. Tren istasyonuna 10 dakika. Merkez marienplatz meydanına 20 dakika yürüme mesafesinde. oteli çok beğendim

---

It is so cosy here and the man and woman in the reception are so friendly.

---

Ottimo hotel vicino alla stazione,vicino al centro..... tutto al TOP!

---

Der Empfang war etwas holprig, aber ansonsten alles okay. Frühstück gut. War schon mehrmals hier und es gab nichts auszusetzen.

---

Great location. Good clean rooms. Thanks for professional service.

---

Great stay would recommend

---

Gut gelegenes Hotel für den Weihnachtsmarkt. Schöne, saubere und moderne Zimmer. Grosse und frische Auswahl beim Frühstück. Sehr freundliches Personal! Nur schade, kann man keinen Parkplatz vorreservieren. Kommen sehr gerne wieder!

---

Great location and super nice room, reasonable price

---

Merkez istasyona 200 mt mesafede, temiz ve geniş oda. Bu otelden memnun kaldım

---

Güzel bir otel çalışan bizi sıcak karşıladı kahvaltısız aldık gayet güzeldi sesizdi

---

Große Warnung. Hygiene wird hier nicht beachtet. Wir hatten 2 Zimmer , anbei ein paar Fotos. Von dem Personal wurde uns eine Erstattung versprochen, jetzt werden keine Mails mehr beantwortet.

---

Great hotel, with good amenities located next to the train station. The rooms were spacious, and the breakfast was delicious. Unfortunately the hotel is located next to the bad area.

---

Convenient location near halal food and central station.

---

I booked this as it came up when I searched for vegan friendly. Rooms are very clean and practical and quite spacious for a city centre hotel. The foyer was a bit depressing to see dead skins of murdered cows used for decoration when this hotel comes up as suitable for vegans. the dead cow skin theme continues into the dining hall wallpaper (although fake… still a bit weird). The vegan options at breakfast were good but they still have animal products served alongside in case that bothers you. Also none of the pastries or croissants in the vegan corner, would be nice to have some. The area is very convenient but not pretty. Theres a great restaurant bodhi for vegan bavarian food that is walking distance.

---

A very good option for business or when you have a stop over. High value for a medium sized budget. Near the central train station and the city center. Effective check-in, spacious shower cabinets and very quiet. I would not rate it a romantic place but I enjoyed my stay very much.

---

Nettes Hotel in der Nähe der Wiesn. Das Umfeld lässt zu wünschen übrig. Im Dunkeln mag ich da nicht rausgehen. Positiv: ist vom Bahnhof gut fußläufig zu erreichen. Für die eine Städtetour sehr gut. Personal super freundlich und sehr zuvorkommend

---

Personale molto cortese, ambiente molto piacevole. Un po' (molto) caro ma era il periodo dell'Okotoberfest...

---

Location is good although a bit of a walk to most old town attractions. It is very close to Oktoberfest and the main train station. Only complaint-VERY loud at night during Oktoberfest. The staff is good and the rooms are comfortable & clean.

---

Während des Oktoberfests viel zu teuer! Ansonsten okay

---

same experience as many others. checked in for our stay, only to come back hours later and find that valuable items were missing from our bags. hotel is unhelpful in assisting.

---

We planned to stay for 3 nights. Unfortunately, we stayed for 1 day because when came back in the first night we found one of our bag missing with the cash and a lot of other valuable stuff. The manger was very rude, he blamed us and said we came with only 3 bags which proved wrong after we back to the hotel camera. We reported that to the police and left the hotel and the refuse to refund the other 2 nights.

---

They stole my pet praying mantis while I was sleeping #give him back !

---

Meine Freunde haben das Relexa Hotel in München besucht, um ihren Geburtstag auf dem Oktoberfest zu feiern. Leider hatten sie einige unangenehme Erfahrungen während ihres Aufenthalts. Am 28.09.2024, zwischen 18 und 23 Uhr, bemerkten sie, dass einige persönliche Gegenstände, wie Markenkleidung, ein Rucksack, Unterwäsche, Schmuck und Parfüm, aus ihrem Zimmer verschwunden waren. Es gab keine sichtbaren Einbruchsspuren, was Fragen aufwirft, wie dies geschehen konnte. Die Polizei wurde informiert und ermittelt. Darüber hinaus waren wir von der Reaktion des Hotelpersonals enttäuscht. Wir empfanden die Mitarbeiter als unhöflich, und es schien, als würde die Situation nicht ernst genommen. Weder die Rezeption noch der Hotelmanager haben sich entschuldigt oder ausreichend auf den Vorfall reagiert. Es gab auch Unstimmigkeiten bezüglich der Anzahl der Taschen – die Überwachungskameras zeigten vier Taschen, während das Personal von nur drei sprach. Obwohl meine Freunde für zwei Nächte gebucht hatten, war das Hotel nicht bereit, die letzte Nacht zu stornieren, was die Entscheidung, das Hotel vorzeitig zu verlassen, nicht erleichterte. Das Hotel wirbt mit hohen Standards und Sicherheitsmaßnahmen, aber diese Erwartungen wurden in unserem Fall nicht erfüllt. Aufgrund dieser Erfahrungen haben meine Freunde beschlossen, nicht mehr nach München zu reisen. Ich empfehle, sich vor einer Buchung verschiedene Optionen anzusehen, insbesondere wenn Sicherheit und respektvoller Umgang wichtig sind.

---

Super Zentral, keine 10 Minuten vom Hauptbahnhof entfernt, leckeres Frühstück, nettes Servicepersonal

---

Schönes Hotel, super freundliches Personal vorallem der junge Herr an der Rezeption war sehr sympathisch - gutes Frühstück (es wurde sich bemüht täglich etwas anderes anzubieten) - Parkplatz/Tiefgarage direkt am Hotel - leider nur 3 Sterne für die Lage.. Rechts aus dem Hotel ist die Welt vollkommen in Ordnung > Links aus dem Hotel geht es leider sehr wüst zu, verschiedenste Kulturen (OHNE rassistischen Hintergrund) - teils Abhängige sehr schade typisch "Bahnhofsviertel". Das Hotel kann an sich nichts dafür und alleine das Hotel an sich ist wärmstens zu empfehlen!

---

Super freundliches Personal, tolle grosse Zimmer, grosses Buffet. Sehr zu empfehlen wenn der Hbf, die Wiesn und die Innenstadt in der Nähe sein müssen.

---

Uitstekend hotel op prima locatie |De kamers waren schoon goed ingericht met oa prima bedden en uitstekende douche|Er is een kluis aanwezig in de kamer|De airco functioneert prima |Het ontbijt is verzorgd en goed van assortiment|Het personeel is vriendelijk correct en heeft oog voor de klant

---

Siis huone, kadun melu ei häiritse koska tiiviit ikkunat. Hyvä sijainti.

---

Exceeded our expectations! Only complaint is that it’s a 15-ish minute walk from the train because the entrance to the station is on the other side of the building

---

Sehr zentral gelegenes Stadthotel Mitarbeiter sind alle stets freundlich und hilfsbereit Haben für Wünsche und Bedürfnisse des Gastes immer ein offenes Ohr Frühstück sehr köstlich und die Auswahl sehr groß Zimmer sind sehr sauber und mit Klimaanlage ausgestattet Wir waren bereits öfters im Relexa und werden es auch in Zukunft immer wieder wählen

---

Aproape de gara, centru și mai ales foarte aproape de transportul expres pentru aeroportul Memmingen

---

lovely welcome and nice clean friendly hotel - no issues - car parking was fine and nice room. All in all happy with the hotel. Price was high but then again it was during the euro football competition so all hotels are the same. So no issues. Had breakfast the first morning and it was fine - enough of most things - quite nice.

---

Ein sehr sauberes Hotel was mir auf Anhieb auffiel in Bahnhofsnähe wodurch alles sehr gut zu erreichen ist. Das Personal Super freundlich, hilfsbereit und zuvorkommend. Getränkepreise fand ich für die heutige Zeit günstig und habe schon anderes erlebt. Das Zimmer hat meine Erwartungen übertroffen denn alles war perfekt.

---

Ich hatte das Hotel gebucht, da wir am Abend eine Veranstaltung im Hofbräuhaus hatten. Lage ist gut - wir waren zu Fuß in unter 20 Minuten in der Innenstadt. Trotz Hauptstraße vor der Tür war das Zimmer ruhig Frühstück - gut und lecker Personal freundlich Die Tiefgarage ist "speziell", da Parklift - mein Passat Variant hat in das vorgesehene Abteil gepasst. mit einem SUV ist es glaube ich besser, man sucht sich einen anderen Parkplatz in der Nähe.

---

Wir waren für 1nacht in münchen und wurden super empfangen und auf unser doppelzimmer geführt. Wohnraum top und auch das bad/wc äuserst sauber. Fenster waren schallisoliert.betten waren absolut top und das zimmer perfekt gepflegt! Das frühstück war sehr reichhaltig und man konnte auf absprache tee o. Kaffee kredenzt bekommen. Auch der parkservice beim check-out war mehr als zufriedenstellend;findet man selten. Insgesamt waren wir sehr zufrieden und kommen sehr gerne wieder in das hotel,das unserer meinung 11/10 verdient hat

---

Une chambre superior confortable et assez grande, agréable avec un double banc pour poser deux petites valises bien pratique.|Le personnel est très agréable et serviable.|L’hôtel est propre et situé à côté de la gare centrale, on a pu laisser la voiture dans le garage de l’hôtel.|Le petit déjeuner sur place avec un assortiment Vegan.|Chien accepté

---

Ich war zum zweiten Mal in diesen Hotel,günstige Lage zu vielen Sehenswürdigkeiten.Alle zu Fuß zu erreichen.Fruehstueck mehr als gut,Zimmer sehr gut.

---

Πολύ καθαρό δωματιο , ωραιο πρωινό πολυ καλη εξυπηρέτηση το μονο αρνητικό η τοποθεσία και η τηλεόραση που παιζει μονο γερμανικα. Η περιοχή σε κανει να νιωθεις ανασφαλής.

---

Ich habe als regelmässiger Gast telefonisch einen late checkout gegen Extra-Gebühr angefragt, der mir von der Reservierung am Telefon bestätigt wurde. Leider wurde das bei der Buchung auf booking.com nicht bestätigt, man "könne meine Anfrage nicht nachvollziehen und den late checkout nicht garantieren". Trotz mehrfacher Nachfrage änderte sich das nicht. Das Hotel hat mich soeben für immer als Kunden verloren, denn so kann man mit Kunden nicht umgehen.

---

Zimmer sehr sauber, Personal freundlich und zuvorkommend, empfehlenswert.

---

Sehr saubere Zimmer, sehr freundliches Personal. Das einzige, was ich anmerken möchte ist, dass beim Frühstück ständig jmd kommt zum Geschirr abräumen. Der letzte Biss ist noch im Mund, da wird schon der Teller abgeräumt. Wirkt ungemütlich.

---

Das Frühstück war meega 😉

---

Zentral und gut zu erreichen. Fenster lassen keinen Lärm ins Zimmer. Gutes Frühstück, auch sonst nichts zu beanstanden!

---

Ich war mit meinen Freundinnen zwei Tage in München und zu Gast im Relexa Hotel München. Wir wurden sehr freundlich empfangen und haben uns während des Aufenthaltes rundherum wohlgefühlt. Das Personal ist ausgesprochen nett und erfüllt alle Wünsche. Die Zimmer sind sehr komfortabel und auch das Frühstück lässt keine Wünsche offen. Vom Hotel aus sind alle Sehenswürdigkeiten gut zu Fuß zu erreichen. Ein absoluter Tipp für einen Städteurlaub. Wir kommen gerne wieder.

---

tolles hotel, freundliches personal! die zimmer waren sehr sauber und ausgesprochen ruhig. man konnte ungestört schlafen. das frühstück war sehr umfangreich und schmackhaft. kann das hotel auf jedenfall weiterempfehlen und werde es selbst beim nächsten besuch, wieder aufsuchen.

---

Ein gutes und ordentliche Hotel. Die Zimmer sind schön und ausreichend groß. Einzig die Toilettentür ist eine unglaubliche Fehlkonstruktion... sonst gäbe es 5 Sterne.

---

Sehr gepflegtes modernes Hotel. Personal sehr freundlich Große Auswahl beim Frühstück.

---

Hotel a 3 quadras da Estação de Trem Central de Munich , Quarto com conforto mediano, Otimo Café da Manhã atendentes muito simpáticos e prestativos Recomendo tem Bom Preco e Qualidade

---

Gutes Stadthotel in Bahnhofsnähe.

---

Immer wieder gerne Preis Leistung top Freundlichkeit mehr als top Frühstück lecker und große Auswahl

---

Had a very pleasant stay here during a visit to Munich. Arriving to the main train station, the short walk to the hotel was very convenient. Check-in was also very smooth. The room was very large and spacious, much more than I normally expect in similar hotels with ample space for clothes and luggage. Bathroom was also clean with an easy to use shower. Power sockets also at both sides of the bed were appreciated. Climate control was also excellent, with a very easy to use wall panel with full power and temperature control. Only slight downsides I had were that there's no kettle with tea / coffee which is usually quite common, and the TV was also quite small. Overall a very good stay and would recommend to anyone visiting the city.

---

Excellent location with good transport links. Munich Central station is also under 10 minutes by walking. Room and bathroom are clean. Only downside is that there is no mini bar or free tea/coffee. Friendly staff.

---

Directly at the main train station, walking distance to Marienplatz/Karlsplatz and great public transport connections. Staff is very friendly and helpful. I stayed in a Comfort Double room. Beds were comfortable, everything was clean and looked good. Only downside was that it’s an open plan bathroom, so there isn’t anything that really separates the bathroom (toilet, sink, and shower) from the rest of the room. Amenities are modern however, and heating/AC works well. Direkt am Hauptbahnhof, innerhalb Gehweite von Karlsplatz und Marienplatz. Gute öffentliche Verkehrsanbindungen in der Nähe. Mitarbeiter*innen sehr hilfreich und freundlich. Bin in einem Comfort Double Room geblieben. Betten wahren sauber und comfortable. Einziger Nachteil wahr keine Trennung zwischen Bad und Zimmer. Annehmlichkeiten sind modern und Klimaanlage funktioniert gut.

---

I planned my trip to Munich at the beginning of December 2023. Unfortunately the city was hit by a snowstorm and Munich airport closed for several days. My booking with this hotel did not include a refund, however considering the extraordinary weather conditions I requested a voucher to be able to reschedule my stay later. With incredible rudeness, the hotel manager did not accept my request and due to this inflexible attitude I do not feel like giving more than 1 out of 5.

---

Wir hatten zwei Nächte gebucht und wurden sehr freundlich am Empfang begrüßt. Zusätzlich bekamen wir zwei Getränkegutscheine für die Bar. Die Zimmer sind absolut sauber und es fehlt an nichts. Das Frühstücksbuffet war im Preis inbegriffen und ließ keine Wünsche offen. Hier buchen wir sehr gerne wieder!

---

Das Angebot ist richtig gut

---

This is a nice Hotel, clean and the rooms are big and spacious , breakfast was good , the lack of a proper bar facility was a bit disappointing, a small area really a business Hotel, a bit of a walk to the city centre, wouldn't return stay was good

---

Freundlichen Empfang,saubere Zimmer, gute Lage , sehr gutes Frühstück und exzellente Services dafür herzlichen Dank.

---

My 8 months old daughter got really sick with urticaria due to the lack of cleaning in the hotel. People from frontdesk (germans) are not friendly at all and just make every possible situation just worse. Hotel is super expensive and the facilities do not correspond to the price paid. Do not stay here!!!!

---

酒店離中央車站不遠，大約需步行五分鐘。酒店外觀有些舊，細小的大堂，但房間還是挺大及相當乾淨整潔，不錯的選擇

---

Aufgrund eines technischen Übertragungsfehlers bei der Reservierung des Zimmers, wurden anstelle von 1 Buchung 2 angelegt. Dies erfuhren wir erschreckenderweise beim Einchecken in das Hotel. Dies führte dazu, dass das Hotel von uns verlangte ohne Entgekommen 80% der 2. Buchung zu bezahlen, da der Stornierungzeitraum überschritten war. Dieses 2. Zimmer war somit frei zugänglich und das Hotel war zu diesem Zeitpunkt nicht ausgebucht. Wir sind über dieses Verhalten äußert enttäuscht und haben nach wiederholten Anfragen keine Kulanz erhalten. Zudem wurde die Verantwortung, wie es oftmals so ist, nicht klar geregelt. Alleine das spricht für sich. Zudem sind gewisse Verhaltensweisen der Personal aufgefallen die unabhängig davon sehr viele Fragen hinterlassen haben. Im großen und ganzen haben wir den Aufenthalt mit dem Vorfall nicht genießen können. Im Gegenteil wir waren maßlos enttäuscht und traurig.

---

Optimal gelegene Lage, in der Nähe des Hauptbahnhofs. Sehr freundliches, zuvorkommendes Personal, das einem gerne Tipps für das abendliche Essen gibt. Sehr üppiges, abwechslungsreiches Frühstücksbuffett. Ein Babybett wurde kostenlos gestellt. Unser Zimmer war sehr zeitlos, sowie edel eingerichtet und durch seine Größe sehr komfortabel. Auch dass sie jeden Tag gereinigt wurden fanden wir sehr angenehm. Das Badezimmer überraschte uns gleich doppelt im positiven Sinne. Zum einen durch seine Größe und damit, dass wir eine Regendusche hatten. Ein kleines, für mich persönliches Highlight, war das mehrlagige Toilettenpapier. Auch hier wurde nicht an Bequemlichkeit gespart. Einen kleinen Abstrich machten wir, dass wir unser Fenster über Nacht nicht öffnen konnten, aufgrund der Geräuschkulisse des Verkehrs. Die Fenster schlossen allerdings sehr schalldicht. Für unseren nächsten Aufenthalt wurden die Zimmer der gleichen Klasse zum Hof hinaus erwähnt. Diese sollte man bei Buchung anfragen, wenn man, wie wir, ein Frischluftschläfer ist. Alles in allem hatten wir einen wunderschönen, erholsamen Aufenthalt. Eine erneute Reise nach München ist definitiv geplant. Und wir sind uns einig. Auch diesesmal wird das Relexa unser Place to stay werden.

---

Ich bin angenehm überrascht, weil ich sehr lärmempfindlich bin und es mich stört, wenn Türen auf und zugehen, Gäste im Gang Lärm machen, usw. DAS WAR ALLES NICHT! Es ist sehr gut eingerichtet, alles sauber und neu und sehr ruhig, man hört kaum, dass noch andere Gäste da sind. Und es waren viele andere da, das konnte man im Frühstücksraum sehen. Es liegt super gut, nahe am Bahnhof und schnell mit der Tram ist man mitten in der Altstadt.

---

Klasse Hotel

---

大通りに面している割に防音設備が弱いためうるさい。なぜかトイレの換気扇からは絶え間なくタバコの臭いがしてくさいです。 約150€も払ったのに残念です。 静かで快適なホテルを探している方は他のホテルをおすすめします。

---

We stayed here as it was stumbling distance to Oktoberfest as well as a few train stations including the main station (Munchen Hauptbahnhof) which was very useful and cheap to get to the airport.||The room itself was spacious and clean and the staff were nice and helpful.||The hotel has 2 elevators and we never had to wait long for them.||Also convenient was the lederhosen/dirndl shop located directly opposite the hotel during Oktoberfest.||The location is not pretty or anything and it was quite pricey during Oktoberfest but the convenience was worth it.||The bathroom does not afford much privacy as it was just a glass door between the bedroom and bathroom so if you're staying here with someone else, you need to be very, very comfortable with them!

---

A clean and priced right option for people coming to Munchen for the Wies'n

---

Zimmer etwas langweilig eingerichtet, dafür sauber. Die Umgebung laut durch die Baustelle. Service ist gut. Standort mega zwischen Hbf und Wiesn.

---

The receptionist didtn know where the nearest ambulance was and didnt want to check online, and at midnight sent me in wrong direction. Also wouldnt be so bad if you have thermometer to offer. The breakfast is really delicious.

---

Die ganze Umgebung ist Baustelle und von Betrunkenen und Ihren Hinterlassenschaften übersäht und dann darf man nicht mal eben sein kleines Baby wickeln! Ganz großes Kino!

---

Leider nicht mehr "relexa - die feine Art"||Unser Besuch als Stammgäste zum Oktoberfest sollte heuer ein neuer Versuch werden, nachdem wir letztes Jahr schon nciht zufrieden waren.||Leider hat es sich nicht zum Besseren verändert.||Es fehlt die Seele und das Persönliche der vorherigen Direktion.

---

The hotel is located very close to the central station of Munich, the room is very good and the hotel staff is very attentive.

---

Ok

---

The rooms were clean, but the traffic noise came through. In addition, the view was directly on the demolition site. The breakfast was good and the staff nice.

---

I will not live again. There are two racists. Bad treatment. The servants who are in custody are uncooperative. Hateful. Poor view. Not a nice view. Uncomfortable.

---

Great location between the train station and Oktoberfest. Rooms completely ok, service was ok. The breakfast was really good! We had a room with an extra bed. It's worth mentioning that the fold-out bed was really comfortable, not the norm! A great address for us to visit Oktoberfest.

---

Everything perfect. Staff was amazing, rooms as well and location is ideal next to train station

---

Relexa hotels - NOT the fine kind Unfortunately our stay was not very pleasant. The customer is not king. At first they didn't even want to accept us as guests because they assumed we were Oktoberfest drinking tourists. Afterwards, checking in involved a lot of paperwork (while checking in in the lobby, we discovered that practically only Oktoberfest drinking tourists were staying in the hotel). Every time we returned from our cultural excursions, we were stopped by a disco-style bouncer (given Relexa Hotels' self-image, a bell would have been more appropriate). I would only like to emphasize the spaciousness of the rooms. Overall, the price-performance ratio (160 euros per night without meals) was not proportionate and, due to the situation described above, simply insufficient.

---

Excellent, clean, but far from the center

---

Central hotel with short distances to the Viktualienmarkt and Marienplatz. Walk about 20 minutes

---

Before I start let me say that all female members of the staff I encountered were very hospitable and helpful however this is where my praise of this hotel will end. PLEASE SEE ATTACHED PHOTOS TO ALLEVIATE ANY QUESTION I STAYED AT THIS PROPERTY. We arrived right around check-in and the process with the female adviser was quick and easy. We went up to our room and found that basically every wall in the room had either been kicked or scuffed in some fashion and the room was in desperate need of a cleaning and a paint job. Next I tried to wash my hands and found that the faucet handle wasn’t even attached to the faucet. The threads had been completely stripped and whoever broke it had basically just left sitting in position. I pushed it back in place and tried to turn the water on I was barely able to turn it back off again. With this in mind, how in the world did the cleaning staff clean that sink and not notice this? My guess is they didn’t, more about them later. At that point I went to the front desk where again I spoke with one of the ladies on duty. They told me ‘we are fully booked but I will see what I can do’, and eventually moved us to a new room which I appreciated. As we only had a short time in Munich we decided to go out exploring quickly. We came back a few hours later, just barely walked in the door and were in the middle of changing clothes when we were surprised by a knock at the door. I opened it to find one male (who turned out to be a night front desk worker) and who I would assume was the manager standing timidly behind him pacing back and forth. “My colleague saw you smoking from outside the window” he announced without even telling me who he was. I replied “Pardon me, I was smoking? When was this, we don’t even smoke”. He replied “We saw you from the courtyard and we talked to you through the window”, I said, “You talked to me? Me directly? How? We just got home, how do you know it was me?” He again said “We talked to YOU”. This went back and forth and I finally got annoyed explaining I don’t even smoke. I finally told him to stop wasting my time and slammed the door. But I was so annoyed that I decided to take the race kit we had just received from the Berlin marathon one day earlier to talk to them and make sure they didn’t try to charge me for something I hadn’t done. I went to the front desk waited, and finally spoke to the same desk attendant again. I asked “Did you find who was smoking”, his response was “It was you”. I explained to him that my wife and I (1) Were marathon runners, had just run the Berlin Marathon, and have never smoked in our lives 2) had just returned home moments before he knocked on our door. He eventually told me that they had seen someone smoking from an interior courtyard, had counted the number of windows up and basically guessed at which room it was coming from. When I asked if they could have been mistaken he basically said no, it was definitely me. I finally gave up, said there better not be any additional charges on my account, and that he should make sure he has some proof before making any accusations next time. I never did get an apology. On top of all of this the location of this hotel is ‘ok’ if you are walking directly to the train station but do NOT walk in any other direction at night as you are immediately surrounded by casinos, massage parlors, and shisha lounges on dark alleys. Cleaning staff also didn’t bother to check that our door was locked one day so we arrived home to find our room keys had been deactivated but the door to our room was completely unlocked and opened with a gentle push. Finally our baggage had been lost by the airline and I stopped at the desk one day to see if there was any news. The same fellow who was too afraid to speak when I was being accused of smoking simply shook his head ‘No’ without taking even a second to verify. To top it off, this was far and away the most expensive hotel we stayed in during our entire trip and it wasn’t even Oktoberfest at the time. AVOID! AVOID! AVOID!

---

We booked 3 days bed and breakfast there. Everything was great. Rooms very spacious, breakfast rich and varied. All very nice..

---

The room is spacious and modern. Location is up to 10 min walk away from the central train station.

---

Good breakfast

---

Clean, air-conditioned rooms. The bathrooms lack privacy completely. The reception staff are good, except for the mother of glasses. Beware of your dealings with her. You will know her as soon as you fear the hotel.

---

The hotel bookings made a hideously stressful time, much easier. We booked a stay for the 31st July 2023, just a week before travel. Unfortunately my husband had to undergo emergency surgery for an acute condition. We emailed the hotel with 3 days notice to say we couldn't come, but would like to reschedule the booking, WITH documented evidence of the hospital report. This hotel was wonderfully easy to deal with and made life easy at a difficult time. Looking forward to staying on the 19th September - thank you.

---

The location is great, unfortunately I wasn't particularly happy with the rest. The selection at breakfast is relatively small for 4*. The advertised ladies' room does have a hand shower in the shower, but this can really only be operated by hand. I've experienced this better in many hotels (or at my home) and it doesn't justify any special advertising. The mirrors are just as impractical as in any other hotel. The hair dryer is really better though. During my stay the hot water failed. Unfortunately, the handling of this challenge was not good. After I reported this, a lady came to my room to check if it was really not possible and then to leave. I had already said on the phone that I was in a hurry for an appointment. When I came back in the evening and wanted to know if the hot water was working again (is working!) and wanted to give friendly feedback on how it was used, I was interrupted several times. The feedback didn't seem really wanted and the attitude was "joar... happened. It's going again". Unfortunately, there were no attempts to lift my spirits with a free drink or similar. A real shame.

---

Good service and food. Nice hotel if you have children with you.

---

The hotel is highly praised and I changed destination due to circumstances

---

Great rooms more space than we expected. Clean design. Front staff nice. Coffee downstairs was a little thicker and you have to pay but better than the stuff in the room. Not a great location but close to haptbanhauf and agin really nice on inside. Has AC!!! One of the hottest weekends in Munich in a long time and worth every penny.

---

Very nice location, great rooms, just wonderful. See you soon...

---

Located near the main station, rooms are in good condition, price was fair for the area, and the foreign staff were very nice and service oriented, can't say that about the local staff though

---

A super nice hotel, breakfast staff all great rooms are also very nice.

---

It was business trip. Very good breakfast, very good service. Room is clean. I felt smoke in the room, kept window open for most of time.

---

Stayed at this hotel for 3 nights. It is close to the Munich HBF and there are lots of restaurants and shopping places in the vicinity. The rooms are really nice, very modern interior and comfortable beds.

---

Nice hotel within walking distance from the main train station. In direct comparison one of the nicer hotels that I have booked in Munich so far. A bit inconspicuous from the outside, clean, modern and stylishly equipped on the inside. Room was surprisingly large and comfortable. Bed super comfortable and soft (of course a matter of taste), air conditioning worked perfectly. Shortcomings in the room, but now standard in hotels: relatively small toilet / bathroom area and the toilet door consists of simple frosted glass, swings (not lockable) and is "open" at the top and bottom, so that everyone in the room can see the toilet :- ) The breakfast offer is great and leaves nothing to be desired. Many fresh and varied dishes and drinks, large vegetarian and vegan selection (milk alternatives, fresh fruit and vegetables, sausage and cheese alternatives) and of course everything else you would expect (egg dishes, coffee varieties, white sausage,...). The staff at the front desk and the service staff at breakfast were super friendly and competent. Value for money is really okay. We'd love to come back :-)

---

The rooms are slightly tired, the breakfast is okay and there is very little space in the hotel to do anything.

---

A nice little hotel near the train station. - 1A check-in - nice staff and helpful - Rooms are spacious and air-conditioned - comfortable beds

---

Very nice and clean room

---

Nice hotel, modernly furnished. Reception at the front desk very friendly and courteous. staff very friendly. The room on the lady's floor was comfortable and more than adequate for 2 people. Clean and modern, comfortable bed and clean sanitary facilities. The only thing we missed was the minibar. The breakfast plentiful and tasty, nice dining area and friendly attentive service. Located very close to the train station (about 5 minutes walk). Despite the good location, it was nice and quiet in the room, meaning no noise at night. We really enjoyed our stay and would love to come back! Thanks to the Relexa Hotel!

---

The hotel is modern clean nice ambience! Great breakfast! Super nice staff! The open bathroom takes some getting used to! Otherwise great! Unfortunately, the area around the main train station is not great!!! But the hotel can't do anything about it!!!!!!!!! Moreover, the shower gel and the body lotion is GREAT!!!

---

Everything OK

---

Staff very friendly, breakfast varied and plentiful. For a city hotel it makes a well-kept impression.

---

For me the perfect hotel. Not far from the train station, so centrally located. Clean, great staff, delicious breakfast. Good value for money. Always my pleasure.

---

Great hotel, 10 min walk from Marienplatz. Excellent cleaning, the rooms are large.

---

Unfortunately no fridge in the room and no lockable toilet or shower (was open) otherwise really nice and clean.

---

Were on the road again with the nursing wheelchair, in Munich and stayed at the Relexa Hotel. We absolutely loved it. Hotel is quite in the center. People with disabilities are really well received here. Very attentive always a help where needed. The staff is so great. The room is very spacious. There is still plenty of space even with a large wheelchair. Even in the bathroom! The breakfast is varied. Even hummus and steamed vegetables. And if you need a little longer, they don't clear it away right away. My husband liked it very much and other handicapped guests were also enthusiastic and are always happy to come back. That's how we'll do it. A good place for wheelchair users and also for the companion. A big thank you to the hotel team.

---

The worst hotel I've ever experienced! Loud! Beds an absolute disaster! Air conditioning/heating terrible! This hotel doesn't even deserve 1 star

---

We stayed for one night and had great experience - the staff was very friendly, the room was very clean. We got a free update to a bigger room which was nice and comfortable with a lot of storage space and good mattresses. The room is stylish, the only thing is that the bathroom area is not well thought with many doors to the bathroom ans toilet through which you need to squeeze in.

---

Friendly service at the reception. Fast and attentive... Room 416 to the rear. Quiet ! Top .. I look forward to breakfast! Thanks to the Relexa team...

---

Had booked 1 night in this hotel and even booked 1 more. Room was very neat and clean. Lovely rain shower. Room very quiet despite being located on a road. Well isolated. Nice foot cream was on the bed, definitely needed after a day of walking through Munich. It is about a 10 minute walk from the station and 20 minutes into town. Friendly welcome at reception.

---

A mega modern hotel, staff very friendly and helpful, good location between main station and Theresienwiese

---

We feel very comfortable in this hotel. Everyone is nice, polite, helpful and in a good mood. You are warmly welcomed. The breakfast buffet has a very good selection. You will immediately be asked if you want a fried egg. 👍👍👍👍👍 Service!

---

One of the best hotels in Munich where I have stayed. Quiet area near the center. Excellent cleaning. Staff very helpful and kind.

---

Clean hotel with good yet simple breakfast. Location is not the nicest though

---

Very nice rooms

---

Nice, clean and big room

---

Clean hotel at an acceptable price in the middle of the city. There is a deduction because the "rain shower" tends to dribble and the heating heats up to around 25 * C even at 16 * C 😅

---

There is no helper. I came with 2 big luggage and they told me that they can’t help me so I dropped the luggage from the car and take them up to the room.

---

We were now for the third time in the Relexa and were completely satisfied for the third time. Very friendly staff both at the reception and at breakfast! Everything very clean and well-kept. The location near the train station is unbeatable anyway. Even if you don't get anything for free here, the price-performance ratio is right. We will definitely check in here again!

---

Nice hotel, excellent breakfast, good service.

---

I stayed at the relexa hotel in September 2022 for Oktoberfest. We were four couples and we had a great time. Very close to Theresienwiese and the historic center. In house parking with regular price. Only one of us made use of the breakfast (not included) but was very satisfied. The rooms are nice, clean with a great shower. The soundproofing ensured, together with the comfort of the beds, a long sleep. Thanks also to the staff who proved to be efficient, precise and very friendly. At checkout we were even offered a coffee. We are very happy and will certainly return.

---

The behavior of some reception staff is bad and there is no air conditioning

---

The receptionist during the afternoon wears glasses and she is old and very bad in dealing with guests

---

Rude old woman in the reception. I left my room and went to another hotel

---

There is no air conditioning, they have heating, and they enter the hotel. Any people, and dealing is not sweet

---

Very attentive reception. The service was very good. I can recommend this hotel. They even found a "sleeping place" for my car.

---

The hotel is centrally located, is clean, has underground parking and a delicious breakfast. Up to this point everything seemed fine. My partner and I stayed on site for one night. Check out was until 12 noon. We paid for everything around 11 a.m. and pointed out that we should stay in the room until check-out. We changed our clothes just before we left. Suddenly the door opened and someone from the staff wanted to come in. You have to imagine that there was a mirror next to the door. From here you could see the entire room when entering the room. This means this person saw us half-naked. After opening the door, the staff left the room immediately and left the door open. Of course we reported this to the reception, the answer was sobering. A discount or something similar would have been the minimum.

---

As always, we are at the Oktoberfest at the relexa in Munich and you can tell that the management has changed; it now lacks that certain something and the view for everything. Pity! Staff is ok, breakfast is ok, rooms are spacious for a 2 day stay in Munich, walking distance to Oktoberfest.

---

We stayed for 3 nights, only had hot water for the first morning. Staff arranged for us to shower in another room, but it was too late. Also, on a king sized bed, they had 2 twin sized comforters. I am now staying in a different hotel in Munich and they have a king comforter so I'm not sure what that is all about but we didn't like it

---

Clean and spacious room, you can hear the neighbors, lack a coffee machine.

---

The hotel is centrally located near the train station. Parking is available on site for a maximum of 2 hours only. If you want, you can use the underground car park for a daily fee of 25 euros. All goods very helpful and nice. We were kind enough to borrow an umbrella. The rooms were very clean and quiet. Air conditioning, hair dryer and TV all available. The bathroom was relatively open and took some getting used to. Therefore 1 star deduction. Otherwise highly recommended

---

Modern and clean rooms, good location, good breakfast, friendly staff.

---

Very nice and helpful staff, great rooms, good location and a really good breakfast! We say thank you and will definitely be back!

---

Unusually good hotel, rarely am I impressed by the staff. A consistently high sense of service, accommodating and, as I perceive it, genuine.

---

To recommend. Very friendly staff. Breakfast very good. Also great for vegans, of course.

---

I am really very disappointed with the hotel. First of all, it says to have free Wi-Fi in the rooms. However, it is not true that they have a wifi network inside the hotel, you must connect to an open and insecure network that is offered throughout Germany. I spoke with the receptionist and he only replied: "yes, the network is not secure". Therefore, if you must work on your trip, I do not recommend coming to this hotel. On the other hand, they do not offer even a courtesy water. When I asked if they could give me a welcome water, they replied "you can drink from the tap". Honestly the treatment by the hotel is not good. I do not recommend it.

---

bad

---

I would give the hotel 3.8 stars. The service is very good to good. The employees understand German and English well. The breakfast buffet has a good selection, but it wasn't very good because the "extras" were missing (live cooking, pancakes, caviar, sparkling wine). Nevertheless, you could choose an omelette with desired toppings. Now for the rooms they are very modern and nicely decorated. I was in the superior room good to satisfactory in size. However, I would rather not take the comfort room, which has no mini bar and is smaller. In the after the hotel is very quiet. Kettle and coffee maker is also available. The bathroom is not directly separated from the one with a door, but divided into three halves. The shower and toilet are each separated by a "small glass door," and the sink is in the middle. It also looks very modern overall. The beauty products in the bathroom (hand soap, shower gel, cream) are not of high quality. The room also has a safe which is always handy. The last downside is that the mini bar is not stocked. I hope I could help.

---

A nove simple hotel very near to the central station. Basic breakfast, clean room with air con. A very hold value tor money. I recommend if you are looking for a not expensive place in the city.

---

Perfect location, walking distance to the main train station and downtown. Perfect for exploring Munich. Friendly and courteous team. Fast service. Modern and attractively furnished rooms. The rich breakfast rounded off our pleasant stay. Tip from us: end the evening comfortably with a Prosecco on the inner courtyard terrace. We'd love to come back!

---

Stayed for business. Pleasant room on the 4th floor which was well equipped and quiet. The hotel breakfast and service in general were both to a high standard. The shower is great - lots of power!

---

Good service, clean room and good breakfast. Good location. What else you need...

---

Very nice hotel, perfectly located. The beds were very comfortable to sleep in and the rooms were very clean. The ensuite is also perfect and very clean. 100% recommended

---

Well located and clean. Calm. Only downside - no breakfast...

---

So what a hotel and what a staff! We had a fantastic stay. The staff at the reception were very professional, pleasant and service-oriented. When we arrived we were given a token for each welcome drink at the bar. Nice gesture! At breakfast, we were quickly noticed by the breakfast hostess who both asked if we wanted something hot to drink or if we wanted the eggs cooked in a particular way. Luxurious! A big plus also because they had some vegan food at breakfast. It was otherwise very fresh! The room was also good and especially the shower. If I go to Munich again, this is definitely where I will stay.

---

The hotel is clean and the rooms are nice and clean, but its flaw is the bathroom, there is no shower and there is no privacy at all, and the place of the shower is transparent glass

---

Everything perfect!

---

Excellent hotel. Very clean, comfortable bed, high-quality plumbing. It was important for us that pets are allowed - we have a cat. And we also ordered breakfast for a fee - it's wonderful!

---

Excellent customer service .. Thank you

---

It is a moment to "ruin" a nice stay. In summary: convenient location for transport, modern rooms, comfortable bed (room 605), reception friendly enough BUT the only inattention that at the reception, while we were paying for the room we were asked if we wanted breakfast and we were told that breakfast costs 23 euro WITHOUT specifying that it was per person (there were two of us) and since we decided to consume it the next day, after having done it (nothing to say about quality) we received the nasty surprise of 46 euro for a breakfast. Almost half of the stay ... it seems crazy to me! Other details that didn't affect my review but might be useful to others: - room not soundproofed so you could hear the cars a little (we were on the sixth floor) -attention to the socket inserted in the mirror above the sink, personally I do not find it safe -there is no door that separates the bathroom from the room (if you are not boyfriend / girlfriend it is not nice to be seen while taking a shower) - there is no minibar (for the "base" room) -There are no instructions for the air conditioner, I wanted to turn off the noisy fans -TV only in German apart from one channel in English (and wrong channel list) -no room service After all, the room is very bright and I personally like the decor

---

Hotel very clean and nice rooms! Staff really friendly and the breakfast was great too !! Gladly again

---

At first, the Superior room looked nice and fresh. But the Bathroom was surprisingly dirty from previous stays & Heating system, although it was On and windows were closed .. the room was freezing all the night. Also, no makeup mirror for females. Not coming back again.

---

Standard hotel with a very good location. Price-performance ratio is great.

---

The hotel is clean and the staff is friendly. Breakfast costs 23 euros. You have all you need. And the location is perfect, near Central Station. To improve, the bathroom has transparent doors. So there is no privacy.

---

Good and cheap even during trade fairs! Modernly furnished and clean! Close to downtown but in a rather seedy area

---

I chose this place because it was close to the central station. German hotels often don't have air conditioners, but this hotel has a Daikin air conditioner, which I, as a Japanese person, was very grateful for.

---

Great breakfast, especially the Bircher muesli! The staff was extremely friendly and tried very hard. We felt very comfortable in the Relaxa.

---

Very good business hotel close to the rail station.

---

Rooms are relatively new, so ok. We arrived at reception around 11pm. But the check-in was bumpy and we were supposed to pay without being allowed to take the bill with us. We should get these the next day at breakfast. It seemed that one lady had never done this before. The more experienced lady was competent but a bit unfriendly. Especially to her colleague.

---

Very good hotel. The rooms are very clean and quite. Even in they are not very lange you don't miss anything as they are efficiently furnished. Convenient position near main railway station. Excellent price quality ratio.

---

It's a beautiful hotel, great breakfast and friendly staff, unfortunately I couldn't give 5 stars because I had long black hair in the shower and toilet when I arrived, as I have short blonde hair, it couldn't be mine.

---

Great hotel a few meters from the Octoberfest very nice and comfortable with beautiful rooms

---

Arrive and feel good. staff very nice. Check in and out esay.

---

Nice hotel near the train station. Friendly staff, well equipped rooms, clean and good breakfast.

---

Some very rude staff, room was okay but bad WiFi

---

Average customer service, nice hotel but surprisingly minimalist.

---

Good all-round package, good, central location!

---

The rooms are spacious, nicely furnished and tip top clean. Only the fan in the bathroom runs on for a long time and that is annoying because there is no bathroom door. Breakfast for 23 euros is a lot if you just want a coffee and a bread or croissant. I had to be honest, but I was not offered this business breakfast that I read about here afterwards. I would certainly have used this. 24 hour reception ... which was not manned when I got to the hotel at 01:30. After waiting 20 minutes, I knocked to draw attention to myself. Since I had booked both days individually, I was told I had to pay again the next morning, all of a sudden it wouldn't work. Good. Paid twice ... received no bills twice. On the day of departure I was annoyed that I had to wait another 15 minutes at the reception desk at 07:50 for my bill, which then only contained one day. After asking again, the second invoice came ... which one could suddenly print out right away. Well ... except for these "little things" it was a good stay.

---

Very nice hotel, good location, reception very friendly and helpful.

---

The location of the hotel is good, about 7 minutes to the main train station. The size of the room was also very pleasant. Very unpleasant in room 201 was the fact that the opposite wall was less than 2 meters away. Oppressive and of course no daylight.

---

Very nice staff. Good price and location ...

---

Clean and neat hotel

---

Modern hotel near the train station with a great breakfast. The scrambled eggs alone do not meet higher standards and should be freshly prepared.

---

Friendly and accommodating staff. The rooms are very clean and tidy and the hotel is very new and modern.

---